Hyderabad: City police booked a case against a Swiggy customer for abusing a Muslim delivery executive. Acting upon a complaint filed by Md Muddasir Suleman, Shalibanda police, on October 24, booked a case against Ajay Kumar for criminal intimidation (Section 506) and insulting with intent to provoke breach of peace (Section 504).
According to the complainant, Ajay, an Aliabad resident, requested a Hindu delivery boy to deliver the Chicken 65 he ordered from Green Bawarchi. However, when the delivery executive Muddasir Suleman called the customer, Ajay allegedly Swiggy customer abuses Muslim and refused to accept the parcel insisting a Hindu delivery executive. The customer had also called up Swiggy’s customer care number to complain about being assigned a Muslim delivery executive.
In the conversation between the complainant and the Swiggy official (a copy of the recording is with NewsMeter), the customer can be heard saying, “I don’t want food from Muslims.” Surprisingly, Swiggy has so far not taken a stand following the incident.
The incident occurred on October 21 but came to light three days later, when Suleman complained to the police. Speaking to NewsMeter, Suleman said that he had been bombarded with calls since he filed the complaint. “I cannot switch off my mobile since my son stays in a different city, and I have to hear from him. Besides, my close friend lost his father on the day same day I filed a complaint.”
The incident became public knowledge, when Amjed Ullah Khan, spokesman for Majlis Bachao Tehreek (MBT) reported the event on social media. Condemning the communal fervour of the Swiggy customer, he said, “I requested Swiggy online services to lodge a complaint against Ajay Kumar for creating differences among communities and to preserve the Ganga Jamuni Tehzeeb of Telangana.”
Soon after, several people took to social media to register their opposition towards giving a communal flavour to food. Some also raised a question as to how a customer can have issues with a Muslim delivery executive after ordering from a Muslim-owned restaurant.
Two months back, a similar issue was reported from Jabalpur in Madhya Pradesh when a Swiggy customer abuses Muslim and cancelled his order since it was delivered by a non-Hindu delivery boy. The customer, Amit Shukla, tried to justify himself by saying that it was the holy month of Shravan and that it was a matter of personal choice. However, in that case, Zomato, the service used, stood firm in their decision not to change the delivery executive as per the customer’s whims and fancies. “We are proud of the idea of India and the diversity of our esteemed customers and partners. We aren’t sorry to lose any business that comes in the way of our values,” CEO of Zomato tweeted.