Hyderabad: Have you ever been overcharged by an auto driver? Have you ever caught an auto driver using a cell phone while driving? Have you ever been harassed in an auto-rickshaw?
Don’t worry, next time you experience such problems, you can report those to police just at the touch of a button.
Thanks to Cyberabad Traffic Police’s 'My Auto is Safe' initiative, commuters can report violations and complaints by scanning a QR code inscribed on the display board behind the driver's seat, from their mobile phones.
Public need not download any app. It is a simple online reporting of a complaint. One should only have a QR code scanner on the phone.
On Wednesday, Cyberabad Traffic Police shared a video educating citizens on how to complain about auto violations in the city. "Cyberabad Police introduces 'My Auto is Safe' initiative. Now the public can report their complaints and grievances to Traffic Police regarding violations" tweeted Cyberabad Traffic police.
Violations like overcharging, refusing service, harassment, multi-toned horn, piloting with a driver, using loudspeakers and others can be reported to Cyberabad traffic police. The citizens can also register their complaints through WhatsApp, Facebook and Twitter. Complainants can also call on 8500411111 round the clock.
"We started this initiative on August 5, 2019. So far around 14,500 auto-rickshaws have been registered under 'My Auto Is Safe' initiative. We have received several complaints including overcrowding, dangerous driving and misbehaviour, etc,” Vijay Kumar, DCP Cyberabad Traffic Police told NewsMeter.
Anumod Thomas, a resident of Cyberabad area told NewsMeter that this is a positive step taken by Cyberabad Traffic Police. “The informative video shared by Cyberabad Traffic police on social media platforms gives an idea for passengers on how to report auto violations," he said.