Hyderabad: Ratnadeep Supermarket, located at Botanical Garden Road, faced a customer’s ire when he spotted two rats feeding on tomatoes. This happened when Pavan Kishore Bavrisetti visited the outlet on December 30 to buy fruits. He was shocked to notice two rats feasting on tomatoes in the rack.
“I was bewildered and soon clicked a picture and a video of the same. I informed the staff and one of them shooed the rats away, Even more, ridiculous was that the tomatoes that they were feeding upon were not replaced, at least for as long I was there,” says Pavan.
A regular visitor to the store, Pavan added “I have decided that I will never go back to that supermarket. In fact, I have stopped buying from there.”
Pavan unaware on how to go ahead with the issue, posted the evidences on twitter, but he didn’t get any response.
Vijay Gopal an anti-corruption activist, while speaking with NewsMeter said, “One can complain about such issues calling GHMC Helpline Number-040 2111 1111. The GHMC food safety authorities will then take action and the errant company will be fined. The consumer cannot take such cases to the consumer court as he has not directly bought the product and this case is about maintaining hygiene in the shops and is not exactly a consumer issue.”
Ratnadeep officials have not responded to NewsMeter yet.
On December 31, activist Akshay Kumar, from Hyderabad, found insects in a Nestle’s, Maggi Packet. As he had bought the packet he was able to register a complaint with the Telangana Consumer Forum. “The dates printed in the packet clearly shows that the product will expire in March 2020, but still we found insects in it, though we opened it on December 3,” said Akshay.