Hyderabad: Hyderabad Consumer Dispute Forum has directed Tirumala Developers to pay Rs 60,000 as compensation to a customer and asked to redo the plastering works of his flat.

Complainant Racha Deva Anand, a resident of Nanamiya Galli, purchased a flat in Tirumala Apartments from Tirumala Developers in July 2017.

The developers failed to provide separate electrical meters to the flat owners. Plus municipal taxes were not paid by the developers.

"The developer had promised that in due course of time separate electrical meters will be installed for each of the flat and property tax will also be paid. But they failed to fulfill the promise. Due to overload on the single meter, equipment like Refrigerator, Television, etc, were damaged," said Racha Deva Anand.

The complainant also alleged that the developer failed to regularize the construction and did not pay arrears of taxes to a tune of Rs. 6,557.

"The roof started developing cracks resulting in leakage in the living area. External walls of the bedroom also started leakage and plastering material started falling. All these are due to the use of substandard material by the opposite party in the construction. The tiles in the kitchen wall are also started falling. Rainwater is getting stagnated due to uneven flooring. With the result there has been seepage from the roof," said the complainant.

The complainant sent a legal notice to the opposite party in December 2018 seeking redressal of the grievances. "The opposite party promised to attend the problems but to no avail," said the complainant.

The representative of Tirumala Developers did not turn up for the hearing in the forum.

After going through the evidence and hearing the arguments from the complainants, the Forum said: "On account of substantial material in the construction, the plastering of outer and inner walls are falling and there is water seepage from the roof as well as the walls. The opposite party despite serving notice did not turn up to deny the complaint's allegations. The oral and documentary evidence placed on record proved that there is a deficiency of service and unfair trade practice on the part of opposite parties."

The Forum asked the developer to redo the plastering works for outer and inner walls of the complainant's Flat and provide separate electrical meter and reimburse Rs. 6,557. The Forum also asked the developer to pay compensation of Rs 50,000 and Rs 10,000 towards the cost of litigation.

Sumit Kumar Jha

Sumit Kumar Jha is currently a multimedia journalist with Newsmeter. An alumnus of Hyderabad Central University and Amity University, he has interned with The New Indian Express and CGNet Swara. Sumit has also worked with video production houses in Mumbai as an assistant director in shows like 21 Sarfrosh for Discovery Jeet. He is specialised in Video Production. He was also the contributor at PARI network. Hailing from rural Bihar has spent his childhood shifting from places and people. Growing up he felt the need to document the lives and dreams of rural India. A lover of visual storytelling goes around the cities to search for Stories. He primarily reports on civic, human interest and data stories.

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