Don’t fall for FedEx Hostage scams: Key warning signs and prevention tips

Hyderabad: Cyberabad Police advised citizens to be vigilant about a rising trend in cyber fraud involving scammers impersonating FedEx, Customs, or law enforcement officers.

These fraudsters manipulate victims into believing they are involved in criminal activities or that their packages contain illegal items. The scam can escalate to psychological manipulation and coercion, and in some cases, victims are held hostage - physically or digitally.

How the FedEx Hostage Scam works

Initial contact: Victims receive a call or message from someone pretending to be from FedEx, Customs, or law enforcement. They are falsely informed that a package in their name contains illegal items (such as drugs or counterfeit documents) and that they are under investigation.

Threats of arrest or legal action: The scammers, impersonating government officials, claim that the victim faces immediate arrest unless they comply with their demands. The fraudsters may:

- Accuse the victim of being linked to criminal activities.

- Ask for personal information or financial details for ‘verification.’

- Demand money transfers to avoid arrest or legal consequences.

Digital hostage: Victims may be coerced into isolating themselves, cutting off communication with their family and friends, and following the scammer’s instructions. This may include transferring money, sharing personal details, or handing over control of online accounts (such as banking or social media).

Psychological manipulation: Scammers use fear tactics and create a sense of urgency to make victims act without verifying the legitimacy of the claims. Victims may become isolated from loved ones, making them more vulnerable.

Red flags to watch out for when dealing with potential scammers

Unsolicited calls or messages: Be cautious if you receive a sudden phone call claiming you are under investigation for a package or linked to criminal activity.

Demands for immediate payment: Legitimate organisations like FedEx, Customs or law enforcement will never ask for money over the phone or threaten legal action.

Pressure to stay isolated: Scammers may instruct you not to inform anyone else, claiming it’s part of the investigation. This is a major red flag.

Suspicious caller ID: Scammers often spoof phone numbers to appear as legitimate organisations. Always verify the identity of the caller.

What to do if you receive such threatening calls?

Stay calm and avoid panic: Scammers rely on creating fear and urgency. Take a moment to think and resist the pressure.

Hang up immediately: If you suspect a scam, end the call and block the number. Do not engage further.

Verify the caller’s identity, if needed: Contact FedEx’s official customer service or local authorities to confirm whether there is any package under your name. Never share personal or financial information over the phone.

Involve trusted contacts: If you feel threatened, inform a family member, friend or trusted person about the situation immediately.

Report to the authorities: File a complaint with the National Cyber Crime Reporting Portal. If you feel monitored or controlled, contact your local police or cybercrime unit.

How to protect yourself from FedEx Hostage Scams

Know your rights: In India, law enforcement follows due process, which includes formal notices and in-person meetings, not threatening phone calls.

Keep family and friends informed: If you receive a suspicious call, inform your loved ones. This can prevent scammers from isolating you.

Enable two-factor authentication (2FA): Secure your digital accounts to prevent scammers from gaining control if you’re targeted.

What to do if you’ve been targeted by a FedEx Hostage Scam

Seek help immediately: If you feel threatened or isolated, contact the police or a cybercrime expert. Use a safe and private way to communicate if you suspect you’re being monitored.

Report the Incident: File a complaint with the National Cyber Crime Reporting Portal or contact the Indian Cyber Crime Helpline (1930). If you’ve been physically threatened, call the police immediately.

Change your passwords: If your online accounts have been compromised, change your passwords and enable 2FA.

Block the scammer’s number: Do not engage with the scammer further. Blocking their number and reporting the scam will help you regain control.

Monitor your financial accounts: Check your bank and credit card statements for unauthorised activity and report any suspicious transactions to your bank.