Manipulated video shared as RBI governor announcing helpline number of mobile payment apps

A video purportedly of RBI governor Shaktikanta Das is doing the rounds on social media. The audio purported to be that of Das is advising how to block the Mobile payments Apps in case the Mobile phone gets stolen. It provides the helpline number of PhonePe, Gpay and Paytm.

Several users have shared the video suggesting that Mr. Das announced the helpline numbers of Mobile payments Apps.

Click here and here to view the posts.

Fact Check

NewsMeter ran a keyword search but did not find any news report confirming that Das has announced helpline numbers for the Mobile payments Apps.

On performing a reverse image search of the viral videos' keyframe, we found a video of a press conference addressed by Das live-streamed on the RBI's YouTube channel on 5 May 2021. The video has the same footage as the viral video. The address was on the second wave of COVID-19 and the economy, but we did not find Das announcing any helpline number of Mobile payments Apps in the entire video of 29.8 minutes.

Further, we ran a keyword search and found a video by a digital creator, Mausam Nagpal titled "How to Block a Digital Wallet." The audio in the viral video is taken from this video of Nagpal.

The fact check handle of PIB has also debunked the viral video stating "The voice heard in this video is not of RBI Governor Shaktikanta Das."

सोशल मीडिया पर @RBI गवर्नर शक्तिकांत दास के एक वीडियो को गलत संदर्भ में साझा किया जा रहा है।#PIBFactCheck:

▶️ यह वीडियो भ्रामक है।

▶️ इस वीडियो में सुनाई दे रही यह आवाज़ आरबीआई गवर्नर @DasShaktikanta की नहीं है। pic.twitter.com/Wtl1gxGj1e

— PIB Fact Check (@PIBFactCheck) September 29, 2022

It is evident that the audio in the viral video is not of Shaktikanta Das, and it was digitally added. Hence, the claim is false.