Hyderabad: The Hyderabad Metro Rail, on 5 March, launched Paytm QR code ticketing system to make commutes easier for passengers. The QR code system will reduce waiting time for passengers and will also avoid long queues at ticket counters. Hyderabad Metro MD N.V.S Reddy launched the service at the Metro Rail Bhavan.
This feature will help over 14 lakh smartcard holders who use Metro services to book single, return, store value, and trip pass tickets using the Paytm app. These tickets can also be pre-booked and come with a validity of one day. The Metro authorities plan to extend this service to metro-feeder buses to ensure last-mile connectivity in the city.
Mr N.V.S Reddy said, "We've taken a step forward towards creating urban mobility solutions that are future-ready. We believe that by offering these tech-powered solutions we will serve the transit needs of commuters more efficiently and seamlessly."
He said, "This brand new service will give commuters in Hyderabad a new option to travel seamlessly and avoid long queues to buy tokens at Metro stations. They can now simply purchase a QR ticket on their Paytm app, which can be displayed at the automatic fare collection (AFC) gates."
Speaking on the occasion, Abhay Sharma, senior vice-president of Paytm, said, "The QR code-based ticket booking feature launched in partnership with Hyderabad Metro Rail on our app would help in reducing congestion at ticket counters at Metro stations. Thanks to Hyderabad Metro Rail we will now be able to help Metro riders travel conveniently and book tickets on the go."
He said, "Paytm provides multiple products and services like Metro card recharges, mobile-based ticketing, and trip pass for Bengaluru Metro, Hyderabad Metro, Delhi Metro, and Mumbai Metro. Also, it is the first company to launch QR-based tickets for Mumbai Metro and is expanding this service to other major cities as well."
Meanwhile, after receiving a lot of backlash from netizens, the Hyderabad Metro authorities have provided their cleaning staff with gloves and face masks. Officials said all employees were counselled about preventive measures. However, it did not register any impact on its daily ridership and it has been a normal day like any other.