CISF launches Swarnim Sewa at Hyderabad airport to assist passengers

Swarnim Sewa aims to provide special services to passengers in need of help at the airport for a pleasant experience. A team of CISF Swarnim Sewa personnel has been formed and deployed at the airport to assist the passengers. They will be available round-the-clock.

This service will especially benefit passengers with reduced mobility, senior or aged passengers travelling alone, pregnant women, women with infants, first-time travellers, children travelling alone, and other passengers in distress.

Any passenger in need or facing difficulties viz. departure gates, baggage check-in, and security points will be assisted and escorted by the CISF Swarnim Sewa personnel at all passenger touch-points in the passenger terminal building.

After the resumption of the domestic operations, GMR-led Hyderabad international airport has witnessed over 30,000 domestic passengers daily in November 2020, which is over 10 times the volume recorded when the operations were resumed after the lifting of the lockdown.