Explained Step-by-Step: Hyderabad Metro commuters can now book tickets through WhatsApp

Commuters can now purchase an e-ticket through WhatsApp, which they can show at the Automatic Fare Collection (AFC) gates to continue their journey.

By Newsmeter Network  Published on  3 Oct 2022 10:30 AM GMT
Explained Step-by-Step: Hyderabad Metro commuters can now book tickets through WhatsApp

Hyderabad: In what will surely come as good news for Hyderabad metro commuters, the Hyderabad Metro Rail has become India's first metro to roll out digital payment-enabled metro ticket booking facility through WhatsApp.

Following several months of testing, L&T Metro Rail Hyderabad Limited (L&TMRHL) has added a new mode of digital ticket booking via WhatsApp, the popular messenger app, in collaboration with Billeasy and AFC partner, ShellinfoGlobalsg, Singapore. This will make travel easy for metro commuters of Hyderabad.

Commuters can now purchase an e-ticket through WhatsApp, which they can show at the Automatic Fare Collection (AFC) gates to continue their journey. This service is in addition to TSavaari and other third-party payment apps for digital ticket booking.

Here is the how you can book metro tickets through WhatsApp:

· Initiate a WhatsApp chat by sending "Hi" to Hyderabad Metro Rail phone no. +918341146468 or scan the QR code available at metro stations.

· Get an OTP and an e-ticket booking URL (valid for 5 minutes).

· For contactless digital experience, click the e-ticket booking URL to open e-ticket gateway webpage.

· Choose the options "Journey Route & Journey Type" and make the payment (Gpay, PhonePe, Paytm & Rupay debit card, etc.)

· Get metro e-ticket URL on your registered WhatsApp number.

· Click metro e-ticket URL to download the QR e-ticket (valid for one business day).

· Flash the QR e-ticket at the AFC gate and proceed.


Speaking about the new facility, K.V.B Reddy, the MD and CEO of L&TMRHL, said, "Hyderabad Metro Rail believes in the power of digitalisation. In line with the Digital India mission, we are happy to launch India's first Metro WhatsApp e-ticket facility with a fully digital payment gateway to elevate our passenger experience and enhance our service excellence. This is also in line with our philosophy to go green."

Akash Dillip Patil, the founder and MD of Billeasy, said, "We are happy to partner with L&T Metro Rail Hyderabad and support our government's mission of 'Digital India'. We will continue to work towards the digitisation of the transit ecosystem in the country while driving the adoption of digital mobility solutions. Billeasy and HMR are the first across the country to enable online booking of tickets via WhatsApp

Next Story
Share it