Food delivery agents should get road safety training, says Cyberabad traffic police

Hyderabad: Cyberabad Joint Commissioner (Traffic) D Joel Davis has emphasised the need for food delivery platforms to conduct regular road safety sessions for their workers to avoid traffic violations.

The Cyberabad Traffic Police held a coordination meeting with online food delivery and bike taxi platforms at the Cyberabad CP Office here on Monday. The meeting, chaired by Joel Davis, addressed issues related to traffic violations by delivery personnel operating in the Cyberabad Police Commissionerate jurisdiction.

Gig workers often violate traffic rules

“We have noticed that delivery gig workers often violate traffic rules to meet tight deadlines, with common offences including riding without helmets, rash driving, wrong-way driving, drunken driving and unauthorised parking. These violations have led to non-fatal accidents and fatalities involving delivery personnel. To address these concerns, we are asking the food delivery platforms to conduct regular road safety sessions for their workers,” said Joel Davis.

Joel Davis also assured that Cyberabad Traffic Police would organise traffic safety training workshops for operators and staff to enhance awareness.

The key points discussed during the meeting are:

Monitoring traffic violations: Delivery platforms will actively track and address traffic rule violations by riders to ensure compliance with road safety norms.

Drunk Driving (DD) checks: Mandatory alcohol checks will be conducted at the start and end of delivery personnel’s shifts to prevent impaired driving.

Penalty and reward system: Violators will face penalties such as reduced assignments, lower incentives and possible termination for repeated offences. Riders with good records will be rewarded with higher incentives and recognition to encourage responsible behaviour.

Resolving traffic violations: Delivery platforms and riders will collaborate with authorities to resolve traffic violations promptly and foster accountability.

Other recommendations included implementing GPS-based speed monitoring, AI-enabled violation alerts and encouraging citizens to report violations through dedicated apps.

The initiative aims to create a safer environment, promote discipline among delivery personnel, and enhance their commitment to road safety.

Madhapur Traffic DCP Sai Manohar; Cyberabad Traffic Administrators BNS Reddy and G Guruvaiah; and in charges from various online delivery platforms and bike taxi services were also present.