Hyderabad: Consumer panel asks Aparna Shelters to pay ₹6L to plot buyers for not providing facilities
They submitted that the builder had showcased the project as a premium gated community
By - Sistla Dakshina Murthy
Hyderabad: Hyderabad District Consumer Disputes Redressal Commission–III has directed Aparna Shelters to pay Rs 6 Lakh to plot buyers for failing to honor its commitment.
The panel directed the builder to compensate the complainants for misleading them with false promises of a fully developed gated community.
Promises made, but not delivered
The complainants, Shweta Reddy, Muralimohan, Swapna, Pavan Kumar, Ramakrishna, and Srilatha of Gundlapochampalli, have purchased three plots from Aparna Shelters in 2014.
They submitted that the builder had showcased the project as a premium gated community with modern facilities such as a clubhouse, swimming pool, gymnasium, multipurpose hall, and yoga hall, as highlighted in the brochure and sale deed.
However, even after 12 years, none of these amenities were developed, forcing the buyers to approach the Consumer Commission in 2022.
Commission orders Rs 6 Lakh Compensation
After hearing the matter, the Commission ruled that the developer had failed to honour its commitments and had misled the buyers.
It ordered Aparna Shelters to pay Rs 2 lakh compensation to each buyer, totalling Rs 6 lakh, along with Rs 10,000 each towards litigation costs (Rs 30,000 in total).
The panel observed that the prolonged delay and non-provision of essential facilities amounted to a deficiency in service.
Builder’s defence rejected
Aparna Shelters argued that the roads and open areas fall under the Gram Panchayat’s jurisdiction, making it impossible to convert the layout into a gated community as originally proposed.
The Commission rejected this contention, stating that jurisdictional issues cannot be cited as an excuse for reneging on clear commitments made in promotional material and agreement documents.
Buyers finally get relief
After hearing the arguments from both parties, the Commission ruled in favour of the complainants. The long-pending grievances of the plot owners have been addressed, bringing closure to a dispute that has dragged on for more than a decade.
