'My Bus is Safe': TSRTC launches pilot programme in 40 buses
“After scanning the QR code, one can give feedback as well as file any complaint as and when necessary. The complaints will directly reach the TSRTC headquarters,” Rajasekhar explained.
By Newsmeter Network Published on 20 Feb 2022 8:08 AM GMT
Hyderabad: To provide better facilities and make bus travel safe, TSRTC on Sunday started the pilot scheme 'My Bus is Safe' in 40 buses in the city.
TSRTC chief engineer (IT) Rajasekhar said the pilot programme will continue till the end of March. As many as 40 buses that run under Dilshuknagar, Uppal, and Patancheruvu depots have been equipped with stickers that contain a QR code, emergency numbers, and vehicle numbers.
After scanning the QR code, one can find the emergency contact numbers, vehicle details, and a section to file a complaint. A complaint can be filed against the driver, conductor, or the bus facilities if they are not up to the mark. "After receiving the complaint, TSRTC will work towards resolving the issues as soon as possible," Rajasekhar said.
"After scanning the QR code, one can give feedback as well as file any complaint as and when necessary. The complaints will directly reach the TSRTC headquarters," Rajasekhar explained. He further said that any complaints of harassment of women will directly be forwarded to the SHE teams who will take the necessary action.
Based on the results of the pilot programme, TSRTC will further develop the platform and place the stickers on all buses.
