ACB 14400 app: 5 AP districts top list in filing corruption grievances

Six months after the app was launched, there are still many people who make test calls and test grievances to check whether the ACB teams respond.

By Sri Lakshmi Muttevi  Published on  27 Oct 2022 11:17 AM GMT
ACB 14400 app: 5 AP districts top list in filing corruption grievances

Amaravati: Five districts—Ongole, Guntur, Kurnool, Kadapa, and Anantapur—are the top districts that are filing grievances against corruption through the 'ACB 14400' mobile app developed by the Anti-Corruption Bureau (ACB) to curb corruption.

The ACB, under director general of police Kasireddy Rajendranath Reddy, launched a mobile app in June 2022, and it has had a toll-free complaint cell since December 2019. If any official demands money, a person can file a complaint through the app (currently available only on Google PlayStore) where they can send an audio recording or video footage to the ACB officials who will, in turn, directly report to the CMO.

According to the data given by the ACB officials, a total of 2,512 cases were filed through the app from June till date, among them, 12 cases are registered by the ACB officials. Of the total, Ongole reported the highest—276 grievances. The majority of the cases are filed against corruption in the revenue, municipal administration, and panchayat raj departments.

Meanwhile, the ACB's toll-free complaint cell has so far received 11,159 calls and registered 263 cases. "When taking up a corruption-related case, we take two weeks to monitor the case and solve the issue," said an ACB official.

Tests calls; grievances from other depts.

Six months after the app was launched, there are still many people who make test calls and test grievances to check whether the ACB teams respond.

Speaking to NewsMeter, a senior ACB official said, "We also get grievance calls from other departments complaining about no proper facilities in colleges and lack of quality food in hostels. We then transfer the case to the department concerned. In the last 1-2 months, people have become aware and are coming forward to file complaints."

How to use 14400 app

· After you download the app, you will receive an OTP to authenticate your mobile number. The 14400 app is now installed on your phone, and the app is ready for use.

· The app has two categories—Live Report and Lodge Complaint—visible on the mobile screen.

1. Live Report: A citizen can capture photographs, record audio/video relating to corruption in "Live Status" using his mobile phone, and submit the complaint directly using this feature.

2. Lodge Complaint: The citizen can prepare a complaint, attach existing documents/video/photograph/audio and submit the complaint using this feature. Once the complaint is lodged, a reference ID will be sent to the user's mobile phone for future reference.

· After the complaint is lodged, ACB authorities will take necessary action based on the contents of the complaint.

· The complaint immediately goes to the particular cell at the ACB headquarters. The staff there will forward the complaint to the ACB police station concerned in a mandal for the officers to initiate action.

· The authorities concerned will immediately register a case against the government official and his/her staff and take them into custody or take other disciplinary actions.

· After the above procedures, a case will be registered and an investigation will commence.

· ACB will regularly update the progress of the case in the app.

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