Have a plaint against corruption in AP govt? install '14400' app

Amaravati: A mobile app, '14400' developed by Anti-Corruption Bureau (ACB), has been launched in Andhra Pradesh for the people to register corruption-related complaints against the officials in the state. The app will help to have foolproof evidence to present before the court.

After many of the complaints could not be backed with evidence, making the case weak, Chief Minister YS Jagan Mohan Reddy asked the ACB to develop a mobile app to aid the people in reporting corruption. "The 14400 mobile app has been launched to curtail corruption. The government, right from its inception, has been stressing no corruption. Without corruption and discrimination, we have distributed Rs. 1,41,000 crore directly into the hands of beneficiaries," the CM said while launching the app.

How does the app work?

After downloading the app, the complainant can record audio, video, and photo evidence while registering the complaint. This app gives an in-built feature to ensure the evidence is recorded and attached with the complaint. "In every office, all they have to do is switch on the phone, download the app, press the button, and engage in a conversation. Data is immediately transferred to the ACB", the CM said.

Earlier, people would file a complaint via the toll-free number, but they were less likely to submit evidence with it. This would become a hassle for the ACB to solve cases as they would have no substantial evidence to investigate. Thus, identifying the laxity in the process.

Awareness prog

Officials plan to conduct awareness seminars at the district, municipality, Mandal, and panchayat levels through the village and ward secretariat system. People will also be informed about the use of the app through advertisements in pamphlets, on TV, and in papers.

Features of the '14400' Mobile App

- After the App is downloaded, an OTP will be sent to the User's Mobile Phone to authenticate the Mobile Number.

-The '14400 App' is installed on the User's mobile phone, and the app is ready for use.

-In the App, there are two Categories- 'Live Report' and 'Lodge Complaint' visible on the Mobile Screen

(1) Live Report: - A citizen can capture photographs, Record Audio/Video relating to corruption in "Live Status" using his mobile phone, and submit the complaint directly using this feature.

(2) Lodge Complaint: The citizen can prepare a Complaint, attach existing Documents/Video/ Photograph/Audio available to him, and submit the complaint using this feature. Once the Complaints are lodged, Reference Id will be sent to the User's mobile phone for future reference.

- After the Complaint is lodged, ACB authorities will take necessary action based on the contents of the complaint.

- The complaint immediately goes to the particular cell at the ACB headquarters. The staff there will forward the complaint to the concerned ACB police station in a mandal for the officers to initiate action

- The concerned authorities will immediately register a case against the government official and his staff and take them into custody or take other disciplinary action

- After the above procedures, the case will be registered, and an investigation will commence

- ACB will regularly update the progress of the case in the app