Hyderabad: Now booking a cooking gas cylinder is now just a missed call away for Indane Gas consumers. Indian Oil LPG customers anywhere in the country can give one missed call on 8454955555 to book an LPG cylinder refill.
Customers can also book a cylinder via WhatsApp or SMS. For booking a cylinder via WhatsApp, they will need to type REFILL and send it to 7588888824. However, consumers will not be able to file complaints through this service.
"For complaints customers will have to use the IVRS facility. However, the facility, which is accessible only for domestic LPG cylinders.
"The new facility is going to make booking hassle-free for consumers.Booking refills via missed calls is a faster way to procure an LPG cylinder. This facility will be of immense help to elderly customers, those living in rural areas and people who are not adept with the Interactive
Voice Response Systems (IVRS)," a member of Telangana LPG Dealers Association, said.