Hyderabad: In the last month, three persons have died by suicide after falling prey to online loan apps. Rattled by these deaths, the Telangana police had issued an advisory asking people not to download these predatory money-lending applications.
On 22 December, the sleuths of the Cyberabad cyber crime station arrested six persons in connection with instant loan apps racket.
The police had, on 7 December, received a complaint from one of the victims. According to the complainant, he had downloaded the app Cash Mama from Google Play on 8 January and uploaded his Aadhar and PAN details, photos, and bank statement. He was given a loan of Rs. 5,000 for seven days. After deducting an amount of Rs. 1,180 for GST and processing fees, his SBI account was credited with Rs. 3,820. He took a loan six times from the same app.
Later, he started receiving calls from different mobile numbers suggesting he take loans from various other apps like Hey Fish, Monkey Cash, Cash Elephant, Loan Zone, Cash Zone, Water Elephant, and Mera Loan, among others. In total, he took a loan of Rs. 30,000 but received only Rs. 20,000 between 8 January and 21 September. He repaid the loan and till 12 September had paid Rs. 29,000. However, the loan has not been cleared to date and in fact, asked he was asked to pay another Rs. 8,634 to various apps. Then they started harassing, blackmailing, and threatening him. They also got hold of his contact list and started calling his family members and abusing them.
A case under various sections of the IPC, IT Act 2008, and the Telangana Money Lenders Act was registered and an investigation launched.
The investigation revealed that the racket was being conducted from a building near Ratnadeep supermarket at Bio-diversity junction. A company, Onion Credit Pvt. Ltd, under its CEO K. Sharath Chandra was operating from the building. The said building was raided and six persons arrested. They are Sharath Chandra; Pushpalatha, the director of Onion Credit Pvt. Ltd. and Credfox Technologies Pvt. Ltd; B. Vasava Chaitanya, the director of Credfox; collection agents B. Venkatesh and Sachin Deshmukh; and team leader Syed Ashiq.
How Onion Credit and Credfox Technologies cheated people
The gang offered small loans through different apps and collected money by harassing and blackmailing the victims. The said loan apps are available on Google Play. Several people have fallen into their trap and been cheated.
The police collected ROC documents (MoA and AoA) and certificates of incorporation of the two companies Onion Credit and Credfox Technologies, both owned by Sharath Chandra. He had established two offices in Hyderabad with 110 employees. Both the companies had entered into agreements with nine non-banking financial companies (NBFCs) to acquire customers for the NBFCs, marketing for NBFCs, check customers' KYC and their initial credit worthiness, loan origination, and disbursement and collection of loans from customers.
The companies had developed their own apps in their office located in the Raidurgam limits and placed them in Google Play store for easy download. The companies had designed several mobile apps like Cash Mama, Loan Zone, Dhana Dhan Loan, Cash Up, Cash Bus, Mera Loan, and Cash Zone. They sold two apps - Cash Bus and Cash Up - to Asia Inno Networks Pvt. Ltd., Delhi, and two others -Mera Loan and Cash Zone - to Blue Shield Fintech Pvt. Ltd., Bangalore. Meanwhile, they were operating three apps: Cash Mama linked to Onion Credit and Dhana Dhan Loan and Loan Zone linked to Credfox. The two companies have 1.5 lakh customers and about 70,000 active customers at present.
After issuing a loan to customers from their app for a period of seven days, they divide all the customers into different categories of buckets: on due date it is called D-0 bucket, after due date from day 1 to day 3 it is S1 bucket, from day 4 to 10 it is S2 bucket, and from day 11 to 30 it is S3 bucket.
To recover the loan from customers they practice different methods depending on the bucket the customers are in. Lesser the number of days after due date, milder the treatment and more the number of days after due date harsher the treatment. The companies also access the customers' contacts and send WhatsApp messages to their friends and family to defame the defaulter.
While Dhana Dhan app is not linked with any NBFC, Cash Mama and Loan Zone have tie up with nine NBFCs - Superior Finlease Limited, New Delhi (Loan Zone); Lord Krishna Financial Services, New Delhi (Cash Mama); Usha Financial Services Pvt.Ltd., New Delhi (Cash Mama); i2i Technologies (RNVP Technologies Pvt. Ltd., New Delhi (Cash Mama); Zavron Finance Pvt. Ltd., Nagpur (Cash Mama); UMB Securities Limited, Bangalore (Loan Zone); Fair Assets Technologies India Pvt. Ltd., New Delhi (Cash Mama); Liqui Loans (NDX P2P Pvt.Ltd.,), Mumbai (Cash Mama); and KRAZYBEE Services Pvt. Ltd., Bangalore (Cash Mama) which are listed in RBI.
The companies have two nodal accounts of which one nodal account pools up the amount from NBFCs and disburses 75-80 per cent of the loan amount by deducting various charges like processing fees and GST. The loan amount paid by the customers comes to another nodal account which in turn pays it to the NBFCs. They are collecting 35 per cent interest rate PA from the customers who repay the loan amount on time. They impose huge penalties on the customers who default and start harassing them after they exceed their due date.
Notices have been issued to all NBFCs and their managing directors. Google has been addressed to take down the applications because of their criminal activities.
The police seized three laptops, three desktops, and 22 mobile phones from the arrested persons. Eighteen bank accounts with an amount of Rs. 1.52 crores were also frozen.
Advisory to the public
The cyber crime police issued an advisory asking people not to download instant loan apps from the Play store or other sources that do not have proper licenses from government authorities. "Don't give your personnel and bank credentials to anyone. Please go through the terms and conditions and verify the licenses of the companies offering the loans and verify whether they have obtained permission from the concerned authorities like RBI and district collector," the advisory read.
It further warned people from downloading apps that ask for access to contacts, files, and gallery.