Scams via WhatsApp spike in Hyderabad: Verify identity before sending money, experts warn

Victims reported receiving an OTP request from a known contact’s number and copying that has led to hacking of whats app

By Anoushka Caroline Williams  Published on  21 Feb 2025 8:01 AM IST
Representation Image

Representational Image

Hyderabad: Several Hyderabad residents have fallen victim to a WhatsApp scam where fraudsters gain access to accounts through OTP verification and then send money requests to contacts. The incidents have raised concerns over digital security and the importance of two-step verification.

How the scam works

Victims would report receiving an OTP request from a known contact’s number. Believing it to be genuine, they share the code, only to find themselves locked out of their WhatsApp accounts. Hackers then use the compromised accounts to send urgent money requests to friends and family.

A Hyderabad resident, whose father was targeted, shared, “The hacker used my uncle’s number to send an OTP request to my father. He shared it, thinking it was a genuine request. Within minutes, he was locked out, and money requests were sent from his account.”

Multiple victims report similar incidents

Several Hyderabad residents have reported similar cases in recent weeks. Another victim, said, “I got a message from my friend’s number saying he was in trouble and needed an OTP. I sent it without thinking. A few minutes later, I realised I had lost access to my WhatsApp.”

In some cases, unsuspecting contacts have transferred money, believing the requests to be genuine.

Always verify through a direct call with the sender

Cybercrime officials confirm a rise in such cases and urge users to be cautious.

“These scams are increasing. If you receive an OTP without requesting it, ignore it. Always verify through a direct call,” said RG Siva Maruthi, assistant commissioner of police, speaking to NewsMeter. “Hackers exploit trust by hijacking contacts’ numbers. Never share OTPs and enable two-step verification on WhatsApp,” Maruthi added.

Here’s what experts advised on what to do if your WhatsApp is hacked:

- Do not share OTPs even if the request appears to come from someone you know.

- Enable two-step verification on WhatsApp to prevent unauthorised access.

- Inform your contacts immediately if your account is compromised.

- Report the incident to WhatsApp and the cybercrime department.

- Block your SIM and get a new one if needed.

Authorities urge residents to stay vigilant and educate family members about such scams, especially elderly individuals who may be more vulnerable.

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